Terms of sale
Courtesy translation – the Norwegian version is legally binding.
Terms
Cancellation
A cancellation must be made no later than 48 hours before the reserved time. Our systems send out a reminder 48 hours before. Cancellations made after this may be rescheduled within 1 week for a no-show fee of NOK NOK 595. Appointments that are not cancelled within the deadline and for which no notice has been given will be charged in full. This also applies in the case of illness and a sick child.
Purchase & payment at Beauty Medical
You have a 14-day open purchase period for product purchases in the clinic. If you have bought the wrong item, the item can be exchanged on presentation of the receipt. In the event of an approved complaint/cancellation of the purchase, we will refund the amount within 7 days. The item must be unopened, unused and must not be broken or damaged. Always return the product in its original packaging. The item must be completely intact, so an opened product or only parts of the product will not be accepted on return.
Purchases of treatments are final and cannot be refunded. We always schedule a follow-up check after the appointment with us to make sure that everything has gone as it should. Any correction will in that case be carried out at the follow-up check.
Guarantee and possible allergic reactions
If you have had an allergic reaction to a product you have bought from us, you can contact our customer service by telephone, e-mail (post@beautymedical.no) or contact us in our chat.
If an incorrect price, delivery time or other circumstances occur, beautymedical.no reserves the right to change this afterwards.
If this occurs, we will contact you and inform you of it. You then have the full right to either change or cancel your order.
If any false orders or other attempts at fraud are discovered, the matter will be reported to the police.
The prices stated always include VAT.
We reserve the right to correct printing and typing errors. In the event of price changes on orders that have already been placed, you will always be informed of this and will then have the full right to change or cancel the order.
Refunds
If we are to make a refund, this will be done by crediting the amount back to the credit card/bank card or to the bank account provided. The refund will be made a few days after the case is closed, and will be credited to your account within a few working days.
Posten (Norway Post)
Your order is normally packed within 24 hours. Normal delivery time is 1-4 working days. The parcel can be collected at the nearest pick-up point. You will receive an SMS and an e-mail from Bring with a collection code when the parcel can be collected. On special occasions, such as sales on shop.beautymedical.no we reserve the right to a somewhat longer delivery time.
Privacy
In connection with registration and ordering, you provide your personal data such as name, address, e-mail, telephone number and, where applicable, national identity number. By doing so, you approve that we store and use your information in our business in order to fulfil our obligations towards you. Read more about privacy here.
Push & Anti-Spam Policy and handling of Cookies
According to the Personal Data Act, no registration of personal data may take place without the person's consent. When you click order in our webshop, or when you register as a customer at shop.beautymedical.no, you accept that Beauty Medical stores the information we need to complete your order. To read more about cookies click here.
If you regret a purchase from us, the Right of Withdrawal Act (angrerettloven) applies. We want the handling
to be as simple as possible for both parties. In the case of a purchase that is withdrawn, the seller and the buyer have certain obligations that must be followed within the provisions of the Right of Withdrawal Act.
The original packaging must be as it was when you received the item(s), and unopened.
Below you will find some important extracts from the Right of Withdrawal Act:
Right of withdrawal
If you regret a purchase from us, the Right of Withdrawal Act (angrerettloven) applies. We want the handling to be as simple as possible for both parties. In the case of a purchase that is withdrawn, the seller and the buyer have certain obligations that must be followed within the provisions of the Right of Withdrawal Act. The original packaging must be as it was when you received the item(s), and unopened. Below you will find some important extracts from the Right of Withdrawal Act: The right of withdrawal presupposes that the customer bears the costs themselves (cf. Right of Withdrawal Act section 8, point i). If the goods cannot be returned by normal post, we recommend Posten.no for more information and for carrying out the return of larger parcels. If the consumer has expressly chosen a different type of delivery than the standard delivery, this is a cost borne by the customer (cf. Right of Withdrawal Act section 24). The right of withdrawal cannot be invoked for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return, and where the seal has been broken after delivery (cf. Right of Withdrawal Act section 22, point g)
The right of withdrawal presupposes that notice has been given to the seller within 14 days after the delivery has been received (cf. Right of Withdrawal Act section 21). The consumer must return the goods without undue delay, and no later than 14 days from when notice of withdrawal was given (cf.
Right of Withdrawal Act section 25) The right of withdrawal entitles the trader to charge the
customer if the product has suffered a reduction in value as a result of use beyond what is necessary to establish the nature, characteristics and/or function of the goods (cf. Right of Withdrawal Act section 25). The Right of Withdrawal Act applies only to consumer purchases. The right of withdrawal can therefore not be used by companies or others who have acted as part of a business activity (cf. Right of Withdrawal Act section 1)
Opening hours
Monday 10-20
Tuesday 10-20
Wednesday 10-20
Thursday 10-20
Friday 10-20
Saturday 10-18
(Please note that there are days when we close at 18:00 on special occasions. This is announced on Instagram)
Olaf Ryes Plass 5A, 0552 Oslo
+47 403 11 017
Tram/bus stop: Olaf Ryes Plass
Instagram: @beautymedicaloslo
kundeservice@beautymedical.no
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Terms of sale
Beauty Medical webshop:
All products in the webshop are shipped
free of charge within 24 working hours.
Click and collect within 1 hour
shop.beautymedical.no or mail
kundeservice@beautymedical.no
We use Klarna as the provider of our checkout. This means that we may transfer your personal data in the form of contact and order details to Klarna when the checkout is loaded, so that Klarna can manage your purchase. Your personal data that is transferred is processed in accordance with Klarna's own privacy policy .
By JA
We accept
Parking options
Street parking:
right outside
Easy Park:
zone 2300
Resident parking:
Around the whole block
Taxi rank:
Right outside the door